How To Reset Your Password? (Password FAQ)

If you forget your password, don't worry - there's a quick and easy way to reset it. Just follow these steps:

Click the "Forgot Password" link on the login page.

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Enter the email address you used to create your account.

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Check your email inbox for a message from us with instructions on how to reset your password.

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Follow the instructions in the email to reset your password.

If you don't receive an email from us within a few minutes, please check your spam or junk folder. If you still can't find it, please contact our support team for assistance.

 

Q: What should I do if I no longer have access to the email address associated with my account?

A: If you no longer have access to the email address associated with your account, please contact our support team for assistance. We'll help you verify your identity and update your account information.

Q: Can I change my password without using the "Forgot Password" feature?

A: Yes, you can change your password at any time by logging in to your account and going to the account settings page. From there, you can update your password and save your changes.

Q: What should I do if I think someone else has access to my account?

A: If you suspect that someone else has access to your account, please reset your password immediately. You should also review your account activity to look for any suspicious activity or unauthorized access. If you see any activity that you don't recognize, please contact our support team for assistance.

Q: Can I use the same password for my metaverse account and other online accounts?

A: We recommend that you use a unique password for your metaverse account and for each of your other online accounts. Using the same password for multiple accounts can make all of your accounts vulnerable if one account is compromised.

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